The COVID-19 pandemic has brought an enormous rise in e-commerce, significantly increasing the amount of shipping that businesses do. Suddenly, small businesses are doing far beyond normal shipping levels, and it can be a struggle to keep up. Big business requires a fast, reliable shipping service, and while we all know the big names, which shipping services are best for small businesses?
Shipping services compared
How did we choose these products?
Today, many companies offer online shipping services, but not all may be best suited for your business needs. In order to find the best shipping services for small businesses, we consider several factors, such as these: DHL works with customers and packages of all sizes. Businesses with less than 250 people are considered a Small or Medium Enterprise (SME), perfect for small businesses in need of domestic and international shipping services. DHL has shipping solutions with available air, ocean, road, and rail services. If you need freight shipping, DHL can accommodate all cargo types, including pallets and containers. There is end-to-end tracking so you can keep tabs on your shipment every step of the way. Businesses can also enjoy popular digital integrations, including Shopify, Adobe Commerce, WooCommerce, and PrestaShop, allowing seamless transition from sales to shipping. For even more support, several exporting resources are available through DHL’s joint partnership with the U.S. Commercial Service (USCS) from the Department of Commerce. Pros:
Services over 220 countriesMultiple freight shipping optionsU.S. Chamber of Commerce partnership for educational resources
Cons:
Several fees and surcharges may applyLimited U.S. presencePricey shipping costs
Estimated shipping timelines
Pricing for shipping is based on several factors, including shipping destination, export or import rating zone, and weight of your shipment. However, a DHL Express business account can receive up to 30% off regular shipping prices. There are several plans available for small business shipping needs: Worldwide: 8-14 days For international shipping, you can calculate quotes online, plus benefit from virtual customer support. When you open a new FedEx account, you can receive up to 60% off eligible shipments with flat-rate shipping for smaller packages. FedEx has a simple system for returns with customizable return labels and print or email distribution. You can also use the FedEx International Shipping Assist tool to streamline your shipping logistics with a tool to calculate duties and taxes. Pros:
Additional member discountsMultiple chat support optionsEasy online account management
Cons:
Pricey for small shipmentsProne to shipping delaysCharges for pickups
Estimated shipping timelines
FedEx has several shipping options that you can choose from: Other areas: 2–5 business days Europe, Asia and Brazil: 2 business days Other areas: 1–3 business days Sendle offers simple management for all of your shipments. To calculate pricing, you can use the online quoting tool for easy estimates. There is also the ability to schedule and book online, as well as label printing and scheduling for free pickups. Several integrations are available, including Shopify, eBay, WooCommerce, Etsy, and ShipStation for advanced management and tools. Pricing begins at $2.45 for flat-rate domestic shipping that is also carbon neutral. Sendle claims that its prices are up to 79% off normal retail rates. There is also the added benefit is Sendle Cover – a free insurance protection that covers lost goods up to $150. Pros:
Partners with multiple servicesFree shipping pickupsCarbon-neutral shipping
Cons:
Based in AustraliaNo international shipping from the U.S.Smaller service
Estimated shipping timelines and pricing
Sendle offers three plans, Standard, Premium, and Pro, which feature special rates based on total volume. There is upfront, detailed rate information based on size and destination. Regardless, there are no contracts, hidden fees, or membership requirements. Pros: Cons:
Confusing price structureCustomer service outsourcedLengthy resolution process
Estimated shipping timelines and pricing
ShipBob ships worldwide to over 220 countries and territories with international fulfillment centers in Canada, the UK, Australia, and Europe. ShipBob’s algorithm searches ground, air, and regional carriers to find the best delivery rates to meet your schedule. For domestic shipping, there is ShipBob’s 2-Day Express Shipping Program, which offers a standard 2-day shipping for your orders. Returns incur a $3 processing fee for every returned order. Labels are additional and may be provided independently or purchased from ShipBob.
$40 per man hour thereafter $10/shelf/month $5/bin/month $0.20 ea. for 5+ picks $40/hour after 2 hours If you prefer a self-service program, the Growth plan is available for shipments of 400 or less each month. You can test-drive additional services, like a 60-day free trial for UPS eFulfillment. This allows for easier inventory management and shipping, integrating with more than 21 platforms. Several other types of support are available, as well:
UPS My Choice® features an interactive dashboard detailing estimated delivery times and critical notifications regarding both inbound and outbound shipments. UPS Mail Innovations is an affordable solution for a large volume of letters and lightweight packages.WorldShip® is great to streamline high-volume shipping.UPS Import Control® allows you to track and manage international shipments.UPS CampusShip® allows your employees to access shipping with an easy web-based platform.MyFreight helps you ship and track truckload shipments.ConnectShip allows for integrated, multi-carrier shipping solutions for more intricate needs.
Your local UPS store can help with everything from packing and package receiving to notary services. There is also a 30% discount for online printing projects, like business cards, mailers, and brochures. Pro:
Helpful tracking toolsAffordable for heavy itemsSmall business tools
Cons:
Can have added feesNo free pickup servicesExtra charges for weekend delivery
Estimated shipping timelines and pricing
2021 UPS Rates are incredibly detailed with domestic shipping timelines and small business payment solutions. Shipping by air is available in three options: overnight, two-day, and three-day delivery. International shipping is also available with several options: Businesses have the option to reserve a dedicated PO Box, and there is also a free shipment pickup that can be scheduled in advance using the easy online interface. Meanwhile, your business has the opportunity to earn loyalty reward credits on the shipments you make anyway. There are also marketing support services. An example is USPS Marketing Mail, which arms you with the tools to elevate your company’s direct-mail initiatives through the Every Door Direct Mail® (EDDM®) and Direct Mail Advertising programs. Also available are Business Solutions Associates that can ship you a starter kit and work with you to create the right program for your company’s specific shipping needs. Pros:
Can add mailbox or PO box rentalAutomatic address verificationFree Flat Rate boxes and supplies
Cons:
Minimal tracking tools Pricey for international shippingTransit times are often longer
Estimated shipping timelines and pricing
USPS provides a clear-cut estimated timeline for several types of deliveries. Rate details are available in the in-depth price schedule:
Delivery estimates: While all deliveries are subject to interruption, the estimated delivery time for your shipments is important to coincide with any shipping promises your company has made.Packaging: While some companies offer free shipping supplies, others may offer alternate solutions, such as carbon-free shipping materials.Type of shipments: The size, weight, and dimensions of your shipments will greatly affect cost.Order volume: Cost savings often apply for bulk shipping volume. Tracking tools: Not all companies may offer detailed tracking information for your peace of mind. Fragile possessions: Some items are extremely fragile and can easily break without the popular precautions.
Based on these criteria and more, we offer 2021’s best shipping services for small businesses.
Which is the right one for you?
With so many shipping services for small businesses, it is not always easy to identify the right pick for your needs. Here are our best recommendations for the best shipping services for small businesses.
Are there alternatives worth considering?
There are just a limited number of proven, experienced shipping providers in the U.S. However, if you are looking for more options for your business needs, consider some of our other features:
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